Samsung devices

Samsung was founded as a grocery trading store on March 1, 1938, by Lee Byung-Chill. The SGH-100 had the honour of being their very first mobile phone – released in Korea in 1988 pic. above.

Samsung Galaxy – the next big thing.Tipped by GSMarena.com as “the new leader of the Android pack” – the Samsung Galaxy S changed everything. Released in June 2010, it brought Samsung to the forefront of people’s minds when it came to Android devices.

Samsung devices tend to feature curved OLED screens, bonded to the metal chassis of the device, this means that the copy screens that are available often lack crucial parts and won’t fit onto damaged chassis well. As such, we only offer Genuine Samsung Service Packs, providing all the clarity of the original screen and in the case of the flagship models, provides an almost entirely new chassis for the device, often allowing an otherwise un-repairable bent device, a new lease on life.

Google Pixel

Everyone is familiar with the name Google, right? But did you realise that Google have been producing smartphones since October 2016 when they launched the Google Pixel and Pixel XL models. Their first attempt at a smartphone was a solid device with good cameras and unlimited cloud storage for all your pictures on Google Photos.

At Mobile Solutions we can repair most brands and models

At Mobile Solutions we can repair most brands and models, one of the most frequently seen brands is Apple. The tech giant has had many different models over the years.

We still currently repair the old iPhone and 4s models, for this device we can replace the battery, lcd and few other parts if required.
We then have the iPhone series that includes the basic iPhone 5, 5C and 5S for this range we offer high quality copy lcd but for the 5S we offer refurbished Apple screen which offers improved picture quality and touch. Both of these replacement LCD options are available on Apples newer models which is the iPhone range which includes the iPhone SE, Plus, 6S and 6S Plus, the iPhone and iPhone Plus, iPhone and iPhone Plus along with the iPhone SE 2020. We then have the oled replacement screens for the iPhone XR, X, XS and the iPhone XS Max and then finally we have available the high quality copy lcds for the iPhone 11, iPhone 11 Pro and the iPhone 11 Pro Max.

With all of these models we are able to replace batteries and charge ports should your device have developed charging issue, for camera issues we can change both the main camera module and the front facing selfie camera so for all your iPhone repair needs look no further than Mobile Solutions.

YouTube and I can fix this

I Can fix it myself!!

 

If I had a penny for every time a customer came in and said, “it looked easy on the internet”, well you know the rest!

 

Customer’s often come into our shop with a small bag containing a phone or tablet, screws, batteries or screens and ask us to put them back together again. It is no fault of their own as YouTube has turned us all into experts on DIY, device repairs and car maintenance. Experts make it look so easy to do but in reality it isn’t.

 

You can buy special screwdrivers, screws and a host of other equipment to fix your mobile. Once started the sheer number of bits that have to be removed and remembered is mind blowing. The ordering of the right parts is also a minefield. Screens for the right phone with the right LCD or Digi of the right quality, batteries that won’t swell up and break the screen or bend your phone or in worst case scenario become dangerous.

 

What to do if you find yourself with a broken screen, dead battery, faulty charge port or any issue including water damaged phones then give us a call.

 

It is much less expensive than you think and the benefits of coming to your trusted repairer at Mobile Solutions are:

 

  1. Combined experience of over 100 years
  2. Quality parts covered by a guarantee
  3. All repairs guaranteed
  4. Speedy service with most repairs only taking an hour
  5. Great value for money
  6. 5* customer service

So, come off YouTube and stick with the professionals at Mobile Solutions in Norwich, Cambridge and Great Yarmouth.

Tier 4 Lockdown Service

During the new Tier 4 lockdown we are able to offer 3 services:

 

  1. Click and Collect – Phone one of our 3 stores to arrange a time for you to drop off your phone to one of our stores. We will meet you keeping to Covid safety advice and fix your device, phones normally with an hour and then return to you.
  2. Van Mobile Service – you can call one of the stores to arrange an appointment, we will drive to your home or office and carry out the repair in our fully equipped and secure vans. We cover a 15 mile radius from our stores in Norwich, Great Yarmouth and Cambridge.
  3. Postal Service – You send us your device and let us know of the problem, we can then quote for the repair and repair. There is an additional cost of £7.50 for this service for secure posting.

We are doing all we can to help all our customers with their Mobile, Tablet and Laptop repair.

 

We fix:

 

Mobiles – Apple iPhone, Samsung, Huawei, Motorola, Google, Sony, Honor, Nokia. LG, Oppo and Xiaomi.

 

Tablets – Apple iPad, Samsung, Amazon, Lenovo, Huawei, Asus, Google, HTC

 

Laptops – Apple MacBook, HP, Lenovo. Dell, Acer, Asus

 

Level 3 Repairs

I started level 3 repairs on Samsung devices working on warranty devices at a factory that handle Samsung’s in-house repairs. My training was extensive in terms of fidelity and diagnosis methods.

 

Outside of authorised repairs for Samsung, and since Samsung have made their phones less repairable, at Mobile Solutions we repair a much wider range of devices, from Out of Warranty phones and tablets to laptops, desktops, games consoles, controllers and wearables.

 

Level 3 board repairs are generally a last resort option for an otherwise unusable device, any rework of components on a circuit board can prove a risk as manufacturers don’t design their devices to be repaired. Manufacturers prefer customers to buy a new device so it’s generally worth an attempt before replacing the device. This provides a two-fold benefit in regard to sustainability and cost.

 

 Many devices have what’s often known as Signature Faults,  such as failures in the Touch IC (Integrated Circuit) on the iPhone 6 and 6 Plus, or the Audio IC on the iPhone 7 and 7 Plus. These faults are generally caused by fundamental design flaws in the device which are often not acknowledged by the manufacturer. They are only fixed under warranty in a relatively small window of time, without any redesign or fix applied to devices still being sold and this may be at risk of developing the fault once the recall period is over.

 

 At Mobile Solutions we still fix a large number of these faults on certain phones, with a high level of success. There has been much research put into the fix by the repair community worldwide, thus building a wealth of communal knowledge that is vital for us to provide a high level of service to our customers. We love to keep devices in circulation which would otherwise be disposed of or forgotten in a drawer.

Samsung and Mobile Solutions Together

Samsung was founded as a grocery trading store on March 1, 1938, by Lee Byung-Chill. The SGH-100 had the honour of being their very first mobile phone – released in Korea in 1988 pic. above.

 

Samsung Galaxy – the next big thing.Tipped by GSMarena.com as “the new leader of the Android pack” – the Samsung Galaxy S changed everything. Released in June 2010, it brought Samsung to the forefront of people’s minds when it came to Android devices.

 

Samsung devices tend to feature curved OLED screens, bonded to the metal chassis of the device, this means that the copy screens that are available often lack crucial parts and won’t fit onto damaged chassis well. As such, we only offer Genuine Samsung Service Packs, providing all the clarity of the original screen and in the case of the flagship models, provides an almost entirely new chassis for the device, often allowing an otherwise un-repairable bent device, a new lease on life.Samsung devices tend to feature curved OLED screens, bonded to the metal chassis of the device, this means that the copy screens that are available often lack crucial parts and won’t fit onto damaged chassis well. As such, we only offer Genuine Samsung Service Packs, providing all the clarity of the original screen and in the case of the flagship models, provides an almost entirely new chassis for the device, often allowing an otherwise unrepairable bent device, a new lease on life.

Our Top Quality LCD Refurbishment Process

Here at Mobile Solutions we aim to offer our customers the best quality lcds (liquid crystal display) we can get, and one of the best quality are our in-house refurbished lcds.

We take an original cracked lcd, test it to make sure the digitizer, touch sensor and lcd are working properly, once and then we need to remove the broken glass from the lcd/digitiser using our state of the art automatic glass stripping machine.
Once we have removed the glass, the next step is to remove the polariser from the lcd/digitiser and clean the original lcd down ready for the new polariser to be put on the lcd/digitiser.

The next step is It then needs to be put into a mould to line up the lcd/digitiser with the new glass and frame.
We then have to put it through the lcd lamination process which will bind the two together. Once this process is done it’s time for the new lcd to be put into a debubbling machine to get out any last air bubbles that may still be in there.
This is the final part of this process so we can give you an lcd that is 90% original parts, which are better than any copy lcd on the market.

 

Mobile Solutions are one of the few mobile repair retail companies that can complete this process.

Hot News! Our New Mobile Van Service

Mobile Solutions are one of the biggest device repairers in east Anglia. With over 15 years of experience in mobile, tablet, laptop and games console repairs.

 

Our new mobile van service will come to your home or your place of work and repair on the spot so you do not have to disrupt your day. We can fix all phones in the vans and similar facilities to our stores including, fully trained and security cleared engineers, anti-static desks and fully stocked with screens, batteries and charging port repairs. We have 100% secure data levels due to the fact that we don’t access your personal data on your device. If you have any doubt about what we cover or where we cover please call us and we will let you know.

 

Our mobile van service is also used for our corporate and school customers where we can pick up your devices, fix and then return to you in a quick turnaround time. We work with a number of schools and large corporate clients in Norwich and Cambridge and throughout East Anglia.

 

Our van service covers a 15 miles radius of Norwich, Thetford, Cambridge and great Yarmouth

Huawei history and our skillsets

A few years ago if you said you had a Huawei smartphone people would probably have given you a strange look, however in a short space of time Huawei smartphones and tablets have become extremely popular and now command a good share of the marketplace. This is mainly down to the advances that Huawei have made with the technology inside their smartphones and tablets.

One thing that stands out in particular is the quality of the camera now in Huawei’s phones, these advancements began in the Huawei p20 range which includes the P20 Lite and the P20 Pro and then continue improving overtime through the P30 series. They now have an incredible 50 megapixel camera in the flagship Huawei P40 Pro. Even the base model in this series the P40 lite has a 48 megapixel quad camera with the P40 also utilising the outstanding 50 megapixel.

Mobile Solutions are proud to be able to repair all of the Huawei range of smartphones from the extremely popular P-Smart and P-smart 2019, the Y5, Y6, Y7 and now the Y9 range. We also repair the Huawei Mate series which include the popular Mate 20 Lite all the way through to the newer flagship model in the P20, P30 and P40 series.

We only stock genuine Huawei screens so you know you are getting the best quality part at the best possible price when you entrust Mobile Solutions to repair your Huawei phone. Should your Huawei phone develop a different fault then do not worry as we also stock a range of genuine Huawei spare parts to get you back up and running again.

One final thing to consider is that Honor branded phone is actually manufactured by Huawei and again we keep genuine Huawei/Honor screens in stock for models such as the Honor 8x, Honor 10 Lite and the Honor 20 Lite. So for anything Huawei or Honor related then look no further than Mobile Solutions Nowrwich, Yarmouth and Cambridge. We are the guys to speak to.

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